Data Deletion
Last updated: 09/14/2026
You can request deletion of your data from the Sorteio Pro platform at any time, in three ways:
1
Through the platform
- Sign in at sorteio.repsys.com.br with your Instagram account.
- Go to My account.
- Click Delete my account and my data and confirm.
Your access token, profile data and loaded comments are deleted immediately.
2
Through Instagram
- On Instagram, go to Settings and privacy → Website permissions → Apps and websites.
- Under Active, find Sorteio Pro and click Remove.
- Meta notifies us automatically. We delete your data and generate a confirmation code.
3
By email
Send an email to alinnequele@gmail.com with the subject "Data deletion" stating your Instagram @ handle. We respond within 15 days.
What is deleted
- ✓ Instagram access token
- ✓ Profile data (@, name, photo)
- ✓ Comments loaded for giveaways
- ✓ Giveaway history and public certificates
What may be retained (legal obligation)
- ! Order and payment records, anonymized, for up to 5 years (tax obligation)
- ! Access logs (IP, date and time) for 6 months (Brazilian Internet Civil Framework – Marco Civil da Internet)
People who commented on a giveaway post
If you commented on a post used in a giveaway and want your comment removed from our database, write to alinnequele@gmail.com stating your @ handle and the link to the post.
If you commented on a post used in a giveaway and want your comment removed from our database, write to alinnequele@gmail.com stating your @ handle and the link to the post.