Terms of Use

1. What the Platform does

A tool to randomly draw participants from the comments on posts of the User's own professional account on Instagram, applying rules defined by the User, and to keep the history and certificate of these giveaways.

2. Requirements

• Be 18 years of age or older and have legal capacity;
• Have a professional Instagram account (Business or Creator) and authorize access through Meta;
• Use only accounts you have the right to manage.

3. Credits and prices

• Each Instagram account receives 5 (five) free giveaways, one time only.
• After that, giveaways are paid: R$ 10.00 per giveaway or a pack of 30 giveaways for R$ 100.00. Prices may change without affecting credits already purchased.
• 1 credit is consumed when the giveaway is drawn for the first time. Loading comments and configuring rules does not consume credits. Re-draws within the same giveaway are free.
• Purchases are made via WhatsApp +55 (83) 99627-9632. Credits are released after payment is confirmed, within 24 business hours.
• Purchased credits do not expire.
• Right of withdrawal: unused credits may be refunded within 7 days of purchase (art. 49 of the Brazilian Consumer Protection Code – CDC).
• Credits are personal and cannot be transferred or converted into cash.

4. Organizer responsibilities

The User is solely responsible for the promotion they run, including:

• Brazilian law: commercial promotions involving draws may require prior authorization from the competent authority (Law No. 5,768/1971). The Platform is only a tool and does not obtain authorizations on the User's behalf;
• Creating and publishing the official rules, participation rules and prize delivery;
• Complying with the Instagram Promotion Guidelines;
• Handling participants' and winners' data appropriately.

5. Transparency and results

• The draw uses a cryptographically secure random number generator (secrets.SystemRandom), running on our servers.
• Each round records the date and time, rules, number of valid participants and a SHA-256 hash of the list.
• The result depends on the comments made available by the Meta API at the time of loading. Comments deleted, hidden or filtered by Instagram may not be considered.

6. Prohibited use

It is prohibited to: rig results or deceive participants; access third-party accounts without authorization; attempt to circumvent limits, credits or system security; reverse engineer; use the Platform for illegal activities, including unauthorized gambling. We may suspend accounts that violate these Terms.

7. Availability and limitations

• The Platform depends on the Instagram API. Changes or unavailability on Meta's side may affect the service, without any liability on our part.
• We provide the service "as is". To the maximum extent permitted by law, our liability is limited to the amount paid in the last 3 months.
• We are not responsible for delivering prizes or for disputes between organizers and participants.

8. Intellectual property

The Platform's brand, layout and code belong to us. Instagram is a registered trademark of Meta Platforms, Inc. Sorteio Pro is not affiliated with, sponsored or endorsed by Instagram or Meta.

9. Termination

You can disconnect or delete your account at any time under My account. Unused credits in deleted accounts are forfeited, except for refunds under item 3.

10. Changes

We may change these Terms, announcing relevant changes on the Platform. Continued use after the change constitutes acceptance.

11. Governing law and jurisdiction

Brazilian law applies. The courts of the consumer's domicile shall have jurisdiction.

12. Contact

Heldon José — alinnequele@gmail.com — WhatsApp (83) 99627-9632